Walk-in || Customer Relationship Manager

Job description

Roles and Responsibilities • Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. • Provide operational support to customers by resolving issues promptly and efficiently. • Develop strong communication skills to build trust with clients and stakeholders. • Utilize sales and service expertise to drive business growth and improve overall performance. • Collaborate with cross-functional teams to achieve organizational goals. Desired Candidate Profile • 2-5 years of experience in a similar role or industry (IT Services & Consulting). • Bachelor's degree in Computers (B.Tech) or equivalent qualification. • Excellent spoken English language proficiency; strong verbal communication skills required.