Walk-in || Genesys cloud IVR developer

Job description

**Role & responsibilities** **Genesys Cloud Modules:** - **Genesys Cloud CX Architect IVA/IVR development** - **Call Flow Components and Basics** - **Creating a Basic Call Flow** - **Advanced Call Flow Features** - **Integrating Call Flow with Genesys Cloud** - **Debugging, and Deploying Call Flows** - **Genesys Cloud CX Administration** - **Genesys Cloud CX Reporting** - **Voice and Digital Bots** - **Genesys cloud CRM integration** **For Genesys Solution Architect, Hands on experience in Genesys Cloud Architect Tool** - **Setting up and Navigating Architect** - **Monitoring and Optimizing Call Flows** **Preferred candidate profile**