Walk-in || Hiring Field Visit Officer - Star Health Insurance

Job description

**Star Health Insurance** is Hiring **Field Visit Officer (FVO)** : **Role Objective:** Conduct timely field visits for health insurance claims to verify facts, collect accurate documentation, identify fraud indicators, and support faster claim decisions while ensuring regulatory compliance and positive customer experience. **Key Responsibilities:** - Conduct hospital, claimant, and residence visits for cashless and reimbursement claims - Verify patient identity, hospitalization, treatment, and discharge details - Collect geo-tagged photos, documents, and statements as per SOP - Submit clear and factual visit reports within defined TAT - Identify and escalate fraud or risk indicators with evidence - Coordinate with hospital staff, doctors, and billing teams - Interact professionally with insured members while maintaining confidentiality - Adhere to IRDAI guidelines, internal SOPs, and data privacy norms. **Qualification & Experience:** Graduate with 2+ years experience in health insurance claims, TPA, or hospital coordination. Knowledge of medical terminology and hospital processes is an advantage. **Skills & Competencies:** Investigation skills, attention to detail, strong communication, integrity, ability to work independently, and proficiency in smartphone-based reporting tools. \\* Interested candidates please share your updated cv to mail id : **chiranjeevi.b@starhealth.in** or what's app : **8919254006**.