Walk-in || Hiring For AR - Billing Manager

Job description

**Role & responsibilities** - End to end knowledge of O2C function and an ability to keep informed of trends - Develop action plans to ensure that improvement development plans are achieved. - Ensure that service levels agreements/KPI is exceeded. - Overall understanding of processes, continuous improvement work and an ability and interest in identifying and championing new ideas for possible adoption & transformation experience is added advantage. - A proven data analyst with ability to bring out metrics from any given data. - Maintain day to day operations, administration and communication to Client and leadership - Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution - Develop and maintain relationships with external system owners and vendors - Ensure Internal Control compliance and External Audit requirements are met at all times - Develop Competencies in the team, Hire right candidates for any open positions - Perform all other duties as assigned. - Ability to effectively lead a wide variety of professionals, regardless of their experience level and specific expertise in achievement of established goals and objectives - Be analytical and have the ability to visualize process performance - Strong business and customer focus - Working and managing teams in a matrix organization - Ability to build relationships, teamwork and networking in a virtual international context - Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity - Must be a proven team player with strong collaboration skills - Closure driven, work with a sense of urgency - Proven experience in driving efficient, time sensitive and cost effective service that meets the client's needs **Competencies:** - Knowledge of the process and systems - High level of computer proficiency and excellent MIS skills - Ability to coach and give feedback on an ongoing basis - Clear written and verbal communication - High level of Customer Service and Quality Orientation - Strong Communication and Motivational Skills - Ability to lead in a continually challenging environment - Effectively plan, prioritize and execute everyday floor operations **Eligibility Criteria:** - Good communication skills both written and verbal - Good understanding of O2C process along with downstream and upstream areas - Should have 10-15 Years of Experience Should have experience of managing a team of 25 to 35 members Shift timings : 4.00pm to 1.00AM ( Two way cab facility available )