Walk-in || Mega Walk-In Drive Tcs Hyderabad is Hiring For Payroll SME

Job description

**Mega Walk-In Drive TCS Hyderabad is Hiring for Payroll SME** **Job Title: Payroll SME** **Location: Hyderabad** **Exp Range: 4-8 Years** **Timings: 10:00 AM 12:30 PM** **Venue: TCS, Synergy Park, Non SEZ Unit, Gachibowli, Hyderabad - 500032** **Only Work from Office (No Hybrid, No Remote, No Work from Home)** **Shift Timing: Should be comfortable with night (US) & Rotational Shifts** **JD: Kindly refer to the end of the post** **Mandatory Requirements (How to generate your EPCN)** **EPCN number is mandatory for eligibility of the interview** - **Step 1: Visit https://ibegin.tcs.com/iBegin/** - **Step 2: Click to login** - **Step 3: Click New user (Register with us)** - **Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)** - **Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX.** - **Step 6: You will receive the EP number on your personal e-mail ID.** **Mandatory Documents to carry:** - **Candidates must have a registered EP ID** - **TCS Online Application Form** - **Hard Copy of Resume** - **2 Copy Recent Passport Size Photographs** - **Original and 2 photocopy of Govt. ID proof (Aadhaar Card or PAN Card)** **Eligibility:** - **Minimum 15 years of regular, full-time education (10 + 2 + 3)** - **Should be flexible with night shifts & rotation shifts** **Job Summary** **The US Payroll SME provides deep functional expertise in payroll operations, ensuring compliance, governance, and resolution of complex payroll scenarios. The role plays a critical part in driving process standardization and supporting audits and transformation initiatives.** **Key Responsibilities** - **Act as SME for payroll processes and escalations** - **Ensure compliance with tax and statutory regulations** - **Handle complex payroll scenarios and issue resolution** - **Drive payroll audits, approvals, and governance** - **Support process improvement and automation initiatives** - **Mentor and guide junior team members** **Required Qualifications** **B.Com / M.Com / MBA (Finance/HR); Payroll certifications (CPP, FPC preferred)** **Experience Requirements** **4-8 years of payroll experience** **Key Skills & Competencies** - **Deep payroll expertise** - **Problem-solving and decision-making** - **Stakeholder management** - **High accuracy and attention to detail** **Tools & Systems** **ADP, SAP, Workday, Oracle** **Stakeholder Interaction** **Clients, auditors, leadership, internal teams** **Success Metrics / KPIs** - **Compliance accuracy** - **Audit success rate** - **Escalation resolution** - **Process improvement outcomes** **Communication & Voice Skills (Mandatory)** - **Excellent spoken English with a clear, neutral/global accent** - **Strong articulation, pronunciation, and professional tone for US audiences** - **Proven ability to handle voice-based interactions with US clients and employees** - **Strong listening and comprehension skills, especially for accent diversity** - **Ability to explain payroll calculations, tax deductions, and discrepancies clearly and confidently** - **Professional phone etiquette with experience in client-facing/service environments** **Communication Requirements** - **Comfortable working in a voice + non-voice support model (calls, emails, case management systems)** - **Experience handling high-volume employee queries over calls** - **Willingness to work in US shifts / night shifts to support client time zones** - **Prior exposure to HRO, BPO, or shared services environment preferred**