Walk-in || Openings For Quality Analyst - Domestic Process _ Coimbatore

Job description

**Minimum 1 year on paper experience as Quality Analyst is required.** - **Experience into Domestic Process & Customer service background is mandatory.** - **Knowledge on experience into 7QC will be an added advantage .** - **Providing active feedback to agents & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time.** - **Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement.** - **Coordinate for calibration sessions and adherence towards enhancing calibrated process.** - **Shifts: Rotational Shifts / Rotational Week offs** **Notice period: Immediate Joiner to 30 days preferred.** **Interested candidates please share updated CV .** **Email: MobicaA@hexaware.com;** **Whatsapp:8807753839**