Walk-in || Openings For Quality Analyst - Domestic Process _ Coimbatore

Job description

Minimum 1 year on paper experience as Quality Analyst is required. • Experience into Domestic Process & Customer service background is mandatory. • Knowledge on experience into 7QC will be an added advantage . • Providing active feedback to agents & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time. • Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. • Coordinate for calibration sessions and adherence towards enhancing calibrated process. • Shifts: Rotational Shifts / Rotational Week offs Notice period: Immediate Joiner to 30 days preferred. Interested candidates please share updated CV . Email: MobicaA@hexaware.com; Whatsapp:8807753839