Walk-in || Salesforce Business Analyst

Job description

Job Description - Partner with business stakeholders to gather, analyze, and document business requirements. - Conduct workshops, requirement elicitation sessions, and process-mapping activities. - Translate business requirements into functional specifications, user stories, and acceptance criteria. - Collaborate with Salesforce Architects, Administrators, Developers, and QA teams to deliver scalable solutions. - Perform gap analysis and recommend process improvements leveraging Salesforce capabilities. - Support end-to-end Salesforce implementations across Sales Cloud, Service Cloud, and Experience Cloud. - Facilitate Agile ceremonies including sprint planning, backlog grooming, and reviews. - Coordinate User Acceptance Testing (UAT) and ensure successful business sign-off. - Create process flows, BRDs, FRDs, and training documentation. - Drive stakeholder communication and manage project expectations effectively. - Ensure adherence to Salesforce best practices and governance standards.