Walk-in || Salesforce Service Cloud with LWC / Customization / Integration
Tata Consultancy Services · Pune, Maharashtra, India
Tata Consultancy Services · Pune, Maharashtra, India
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. - Experience implementing and supporting Salesforce Field Service Lightning (FSL) solutions. - Strong understanding of Salesforce platform capabilities and architecture. - Experience with: - Salesforce Field Service Lightning (FSL) - Work Orders and Service Appointments - Resource Scheduling and Optimization - Salesforce Flow - Apex - Lightning Experience - Lightning Web Components (LWC) - Knowledge of Salesforce security, sharing rules, profiles, and permission sets. - Experience with Salesforce integrations using REST/SOAP APIs. - Strong problem-solving and analytical skills. - Excellent communication and stakeholder management abilities. **Preferred Qualifications** - Salesforce Field Service Consultant Certification. - Salesforce Administrator and Platform Developer certifications. - Experience with Service Cloud and broader Salesforce ecosystem. - Exposure to integration platforms such as MuleSoft, Boomi, or Informatica. - Experience working in Agile/Scrum environments. - Knowledge of GIS, mapping solutions, and route optimization concepts. - Experience with mobile workforce management solutions. **Technical Skills** - Salesforce Field Service Lightning (FSL) - Salesforce Service Cloud - Apex - Lightning Web Components (LWC) - Salesforce Flow - Work Orders & Service Appointments - Scheduling & Dispatch Console - Mobile Field Service Applications - REST & SOAP APIs - Salesforce Security Model - Integration Technologies - Reports & Dashboards.