Walk-in || Servicenow Developers

Job description

**Role & responsibilities** Key Responsibilities 1. Integration Design & Development - Develop integrations using REST/SOAP, IntegrationHub spokes, Custom Actions, MID Server, and Scripted REST APIs. - Configure and implement integrations between ServiceNow and external platforms (ERP, CRM, identity systems, licensing systems, custom apps). - Build secure, scalable, and reusable integration patterns. 2. Flow Designer & Automation - Create automated flows using Flow Designer, Subflows, and Data Streams. - Integrate flows with external endpoints and handle complex transformation logic. - Implement orchestration-style workflows for multi-step API interactions. 3. Data Transformation & Mapping - Create Transform Maps, Data Sources, and Import Sets for inbound data flows. - Design field mapping strategies for bi-directional integrations. - Ensure data accuracy, normalization, and CMDB/CSDM alignment where applicable. 4. API Management - Develop and manage Scripted REST APIs, API Gateways, and webhooks. - Implement authentication methods: - OAuth 2.0 - Basic Auth - Mutual TLS - API Keys - Troubleshoot API failures, latency issues, and payload errors. 5. Integration Monitoring & Troubleshooting - Use tools such as ECC Queue, System Logs, Rest Message Logs, MID Server Logs, etc. - Monitor integration health, throughput, and error conditions. - Resolve production issues and perform root-cause analysis. 6. Security, Governance & Best Practices - Apply ServiceNow integration security best practices. - Ensure least privilege access, credential vault usage, and secure token management. - Follow coding standards, naming conventions, and architectural guidelines. 7. Collaboration & Documentation - Work closely with architects, process owners, and platform teams. - Translate integration requirements into technical specifications. - Maintain documentation for interface designs, data contracts, and integration flows.