Walk-in || STG - Desktop Support Engineer

Job description

***Job Description*** - Diagnosing and resolving technical issues, User support with laptops, desktops, printers, and other devices - Ensuring security and upgrades are applied to IT Assets and kept up to date - Should have experience in End User Support & Strong knowledge in troubleshooting. - Taking ownership of technical issues, and working with our development group to resolve more - Support users in testing new applications - Support in obtaining digital certificates for users and Servers - Ensure backups are taken regularly - Support BCP/DR activity - Windows security Patch management - Good Knowledge of Antivirus - Support users with mobile devices - Manage inventory of IT equipments - Place an order for IT devices after necessary approvals - Should be able to communicate in English with internal Team, Client and Vendors. - Single point of contact for all IT Day to day tasks Working Days: 6 Days Shift: Rotational Shift