Walk-in || Telecom customer support

Job description

Job Description: **Designation**: Executive & Sr Executive **Process: Technical support** **Location**: Chennai One, Thoraipakkam **Qualification**: HSC passed / any graduate / arrear can be considered. **Notice period** Immediate Joiners **Interview Venue** HEXAWARE TECHNOLOGIES/BPS ; Chennai one SEZ IT PARK - GATE 2 ; IG-3, 3rd Floor, Phase 2, pallavaram 200 Feet Ring Road, ,MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097 **Job location** Thoraipakkam ; Chennai one SEZ IT PARK - Chennai TN **Salary** 2.75 LPA- 3.3 LPA Basis your performance and Years of Experience (T&C) \\*\\* **Desired Candidate Profile:** - Provide end-to-end support for **telecom-related queries** and issues. - Handle customer complaints with professionalism and empathy. - Communicate fluently and effectively in **English & Hindi.** - Strong **telecom and voice** communication knowledge. - Exceptional complaint handling and problem-solving abilities. - Self-motivated and capable of working independently. - Familiarity with telecom tools - Prior experience in telecom customer support or a similar role is preferred. - Min 1 to 3 years of experience in Outbound and Inbound calls with excellent communication. - Candidate should be strong in Researching Skills (internet) - Preferably Immediate joiners. - Should be flexible to work in rotational shifts for 5 days & 2 days rotational offs. **Rounds of Interviews:** - HR round - Operations round **Mode of interview:** **Direct Walkin Drive** (please come with 2 copies of your resume and a Government ID PROOF.) - Contact person Name: Nandhini - Contact Person Number: 8220267098 - Email id Nandhini5@hexaware.com