Walkin || ServiceNow Developer

Job description

**Role & responsibilities** : - Develop, configure, and customize ServiceNow applications, including ITSM, ITOM, HRSD, and other modules as required. - Design and implement workflows, business rules, client scripts, UI policies, and integrations. - Create and maintain ServiceNow reports, dashboards, and performance analytics. - Integrate ServiceNow with third-party applications using REST/SOAP APIs, MID Server, and other integration methods. - Work on ServiceNow development activities such as scripting, UI/UX enhancements, and data imports. - Perform unit testing and debugging to ensure high-quality code delivery. - Collaborate with stakeholders to understand business requirements and translate them into ServiceNow solutions. - Ensure adherence to ServiceNow best practices, coding standards, and security guidelines. - Provide support, troubleshooting, and maintenance for existing ServiceNow implementations. - Stay updated with the latest ServiceNow releases, features, and industry trends. - Content Management: - developing the ESS page. - UI Actions / UI policy / Access Control Lists, etc. - Writing various Server-side scripts like Script Includes, Business Rules etc. - Configured License Management module for necessary Compliance check. - Used ACLs for controlling the security mechanism in Service Now - Domain Separation and designing the Process and data flow within various domains - Experience with Web technologies/AJAX - Developing Composite Service Requests within Service catalog Module - Experience in different Integrations using web-services / MID Server, etc. - Configuring complex reports - Understanding and debugging of system logs. - Experience in ServiceNow Discovery configuration and data management - Exposure of REST API for Integration **Preferred candidate profile** : - Bachelors degree in computer science, Information Technology, or a related field. - 2-8 years of hands-on experience in ServiceNow development and administration. - Strong knowledge of ServiceNow modules like ITSM, ITOM, HRSD, CSM, etc. - Experience with ServiceNow scripting (JavaScript, Glide API), UI policies, and business rules. - Hands-on experience in creating ServiceNow workflows, UI actions, and notifications. - Experience with ServiceNow integration using REST/SOAP APIs, LDAP, SSO, and other integration tools. - Familiarity with ServiceNow CMDB and Discovery tools. - Good understanding of Agile methodologies and ITIL processes. - ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) preferred. - Strong analytical, problem-solving, and communication skills.