YASH Technologies is Hiring - SAP CS Consultant

Job description

**Overview** Client is seeking a strategic and technically adept Principal Analyst (SAP) to lead the design, implementation, and optimization of SAP S/4HANA Customer Service processes. This role will partner with business leaders, IT teams, and external advisors to define architecture strategies that enable seamless integration, scalability, and minimal disruption during M&A transitions. **Key Responsibilities** - Define end-to-end process for Customer Service aligned with business objectives. - Provide technical leadership during fit-gap analysis, system testing, and cutover planning. - Ensure integration with SAP modules (FI/CO, MM, PP) and external systems. - Develop strategies for data migration, master data harmonization, and process alignment. - Guarantee scalability, security, and performance of integrated solutions. - Design and validate integration of touchpoints between core ERP and boundary systems. - Support configuration and data flow mapping across systems. - Collaborate with data governance teams to ensure data quality and compliance. - Partner with business process owners and IT leads to gathering requirements and validating solutions. - Define cutover strategies, including ramp-down, cutover window, and ramp-up plans. - Facilitate technical workshops and design reviews with stakeholders. **Qualifications** - 8+ years of experience in SAP Customer Service (CS) solution design and implementation. - Strong knowledge of Customer Service processes: Equipment, Functional Location, Service Contract Management, Service Orders, Pricing, Billing, and Revenue Recognition. - Deep expertise in SAP S/4HANA modules (Sales & Distribution, Customer Service Management) and related applications. - Preferred experience in Order-to-Cash (O2C) processes, Pricing, Billing, Credit Management, and Returns. - Integration experience with FI/CO, MM, and PP modules. - Familiarity with SAP RAR and SAP BRIM (subscription and usage-based billing) is a plus. - Bachelors degree in computer science, Information Systems, or related field. - Success Factors in Year One - Design and implement temporary solutions (bridges/interfaces) to enable business continuity until full integration - Partner to build a comprehensive integration architecture and roadmap for merged company ERP systems. - Build strong partnerships with boundary application teams and business stakeholders.