Zonal Manager - SALPL - Prime South

Job description

Job Summary This position is open with Bajaj Finance Ltd. Duties and Responsibilities - Responsible for managing growth and profitability of the Salaried Loans Business - Drive internal customer cross-sell as the most important source of acquisition. - Drive low cost acquisitions models to ensure higher profitability of salaried loans segment - Conceive and execute key capability building projects and work across functions to ensure delivery of project objectives, within set timelines. - Explore and identify new sourcing avenues and channels to increase business volumes - Conduct regular and detailed business reviews with team, to ensure business strategies are executed. - Measure the productivity and efficiency level of Call Centre team closely and initiate corrective action, leading to higher revenue per employee. - Responsible for the quality of business acquired/portfolio, work closely with risk credit teams to take necessary corrective actions. - Measure productivity and implement training measures to bridge the gap between the actual achievement and the KRAs defined for Call Centre agents. - Drive passion to build winning teams. - Conceptualize and develop marketing initiatives and business development activities to enhance business volumes - Initiate process improvement measures to ensure effective cost management in Call Centre Qualifications and Experience - Should have a MBA/Post Graduate with 10-12 year of experience in sales and marketing in lending business with 3-4 years in a leadership role. - Should have handled Call Centre and large size teams in previous role - Should possess the below skill sets: - Excellent knowledge of salaried loans segment - Excellent Team Management Skills - Strong Communication Interpersonal Skills - Strong Negotiation Skills - Excellent Analytical Problem-Solving skills