811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM

Job description

About The Role   Job Role • Develops and expands existing High Net worth Customer relationships for liabilities • Deepens relationships sourcing family accounts • Cross sells bank products & builds penetration for remote banking channels like net/mobile banking • Informs customers of new products or product enhancements to further expand the banking relationship. • Maintains complete relationship record for assigned customer accounts. • Ensures high levels of customer service orientation to meet benchmark NPS. • Collaborates with the field sales teams to ensure lower cycle times and best conversion ratios About The Role • Graduate with min 2 years, or Post Graduate with a min of one year of experience • Experience in tele-sales or relationship management in BFSI preferred. • Certified in AMFI/IRDA • Excellent communication skills Verbal & Written • Flair for Sales • Good listening skills and strong communication abilities.