Accounts Receivable Manager

Job description

Publicis Groupe is looking for an experienced and result-oriented Accounts Receivable Manager to manage and oversee Accounts Receivable activities for the organization. The role will be responsible for driving collections, cash application, reconciliation, ageing management, dispute resolution, month-end closing, and AR reporting . The candidate will also work closely with internal stakeholders and clients to ensure timely collections and maintain healthy receivables. The ideal candidate should have strong knowledge of the Order-to-Cash (O2C) / Accounts Receivable process , excellent analytical skills, and the ability to manage a team and deliver results within defined timelines. Key Responsibilities: • Manage and oversee the end-to-end Accounts Receivable / O2C process . • Drive timely collections and ensure achievement of collection and ageing targets. • Monitor customer accounts, outstanding balances, overdue invoices, and ageing. • Review and analyze AR ageing reports and develop action plans for overdue accounts. • Lead resolution of billing disputes, deductions, short payments, and unapplied cash . • Oversee cash application and ensure timely and accurate allocation of customer receipts. • Perform and review customer account reconciliations and ensure open items are resolved. • Coordinate with Billing, Sales, Operations, Commercial, and Finance teams to resolve receivable-related issues. • Manage escalations with internal and external stakeholders and ensure timely closure. • Prepare and review AR MIS, dashboards, collection reports, ageing analysis, and management reports . • Drive month-end and year-end AR closing activities , including reconciliations and provisions where applicable. • Ensure compliance with internal controls, accounting policies, and process guidelines. • Support internal and external audits by providing relevant schedules and documentation. • Identify process gaps and drive process improvement, standardization, and automation initiatives. • Manage, mentor, and develop team members while ensuring productivity and quality targets are met. • Establish and track key performance indicators (KPIs) related to collections, ageing, cash application, and dispute resolution. • Ensure timely escalation of critical/high-risk accounts and provide regular updates to management. Skills Required: • Graduate/Postgraduate degree in Commerce, Finance, Accounting, or a related discipline . • 3+ years of relevant experience in Accounts Receivable, Collections, O2C, or Finance Operations. • Prior experience in a team handling/people management role is preferred. • Strong understanding of AR, O2C, collections, cash application, reconciliation, ageing, and dispute management . • Strong analytical and problem-solving skills with the ability to interpret financial data. • Advanced working knowledge of MS Excel — Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis. • Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar . • Excellent communication and stakeholder management skills. • Ability to manage multiple priorities and work effectively in a fast-paced environment. • Strong ownership, attention to detail, and ability to meet strict deadlines. • Experience in a shared services, BPO, media, advertising, or multinational environment will be an advantage.