Area Manager - Operations and Service

Job description

**Job Purpose** This position is open with Bajaj Finance ltd. **Duties and Responsibilities** - Responsible for support to Rural Branch service cashier - Ensuring policy adherence and meeting the KPIs at branches - Ensuring adherence to Process Policies - QA for the request tagged in CRM receipt updated in FinnOne / Pennant by Branch cashiers - Provide Feedback to branch users on error improving the accuracy - Data Analysis Monthly presentation preparation for Rural Team - Resolving reconciliation open entries ensure zero pendency - Following with IT / PMO for issues faced by branches and timely closure for the same - Co-ordination with Audit team for Observation shared and closure of the same - Process Initiative : system related development and automation **Required Qualifications and Experience** Required Qualifications and Experience: - Education qualification- MBA - Work experience- 3 - 6 years of experience