Assistant Manager - SPB Trade Support

Job description

**Job Title:** AM - Trade Support **Department** : Markets Operations ( FXMM‑OTCD) **About Business line/Function:** The FX MM OTC business line drives the origination, execution and post‑trade processing of all over‑the‑counter foreign‑exchange and money‑market transactions across the bank’s global client base. It delivers end‑to‑end trade lifecycle services—including confirmation, collateral management, DVP settlement and exception handling—while adhering to the highest standards of risk control, regulatory compliance, and operational efficiency. Leveraging a unified technology platform and a worldwide network of clearing partners, the team ensures seamless, timely and secure settlement outcomes that underpin BNP Paribas’s liquidity and pricing capabilities in the FX‑MM markets. **Position Purpose** The Trade Support team looks after the Synthetic Equities Office Operations. The resource will need to work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner. Provide support to our front office equities trading desks and also act as a point of contact for internal front/back-office enquiries. **Responsibilities** Direct Responsibilities - Management of all spill queues within the platform. - Responding to client queries & Front office queries - Liaison with trading desk and related stakeholders to escalate any trade or booking issues. - Liaison with Associated teams, within the Service Control utility to help resolve trade related FOBO breaks. - Ability to apply problem solving and investigative techniques to trade booking / flow issues. - Help with project and CTB development where required - Build and maintain strong relationship with our front office, Back office and operations areas - Knowledge of Options and other derivative instruments would be preferable. - Should manage all queries related to instrument static data. Contributing Responsibilities - Direct relationships with the front office / back office colleagues. - Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office - Strong working and open relationship with local management **Technical & Behavioral Competencies** - IB Equity Operations experience preferred, essentially in Trade Support functions - Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly - Knowledge of and an interest in the financial markets (derivative product knowledge especially swaps/ FX/ F&O) - Ability to work under pressure, handle multiple priorities and work as part of a team as well as individually - Comfortable working across various groups including Sales, Trading, Accounting, Technology & other MO Teams - Prior middle office or operational experience is a must - Strong control focus and aptitude (both financial and operational). **Specific Qualifications** - Bachelor’s degree in finance, Economics or a related field. - Minimum 7 years of operations experience - Proven analytical and problem-solving capabilities. - Excellent written and verbal communication skills; ability to build relationships with internal and external stakeholders. - Demonstrated ability to thrive in a high pressure, deadline driven environment. **Technical Skills** **Skills Referential (Required knowledge, skills and abilities)** - Analytical Ability - Ability to understand, explain and support change - Ability to develop and adapt a process - Ability to develop and leverage networks - Ability to anticipate business / strategic evolution **Behavioral Skills** - Ability to collaborate / Teamwork - Decision Making - Critical thinking - Ability to share / pass on knowledge **Education Level:** Bachelor’s degree or equivalent **Location:** Mumbai/Bangalore, India **About BNP Paribas Group** BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability. **About BNP Paribas India Solutions** Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to