Assistant Manger - Migration

Job description

- Migration function is responsible to migrate the business processes from MGCC with time tested methodology and ensuring seamlessly establishment of capabilities at MGCC. **Roles –** - - Managing end to end migrations / projects. - Responsible for managing end to end programs (cluster of projects) - Publishing regular report outs on migration/project communication / status / update sharing with all the stakeholders - Regular connects with all the stakeholders on requirement gathering / updates / and activities related to migration methodology. - Performing migration program level report outs (Daily / Weekly / Monthly / Quarterly) - Ensuring smooth coordination between all the functions during migration - Help/extend support to migration batch in day-to-day migration activities, as and when required. **Responsibilities -** The incumbent will be required to be a part of the Migrations Team and will report to SDL - Migrations, subject to incumbents’ skill fit the function more appropriately. The role will clearly be responsible for the migrations at the LOB level at MGCC centers. Key responsibilities will include: - Responsible for planning and execution of Migrations and consulting projects for a specific program / line of business - Managing external and internal stakeholders and escalation handling for the projects - Conducting Due Diligence for processes scoped for migrations - Ensure adherence to migration methodology - Deliver on Migration & Consulting Goals for the function - Wing to wing responsibility for individual projects and coordination with support groups - **Education & Experience** - Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. - 2+ years in project management / transitions / migrations with overall 5+ years’ experience - **Knowledge and skills** (general and technical) - Should be pro-efficient in communication skills - Understanding of migration methodology - Should have experience of migrations / project team (domestic or international) - Analytical and Interpersonal skills - Proactively assess the risk and escalate, as and when required - Problem solving skills / Solution oriented - Good in managing the stakeholders - Good in understanding and requirement gathering from the stakeholders - Should be Agile / Managing Self / Focused - Ability to create proficient Process maps & project plans - Multi-tasking ability **Technical Knowledge** - Proficient knowledge of AI tools such as Co-Pilot