Assistant Manger - Migration

Job description

• Migration function is responsible to migrate the business processes from MGCC with time tested methodology and ensuring seamlessly establishment of capabilities at MGCC. Roles – • - Managing end to end migrations / projects. • Responsible for managing end to end programs (cluster of projects) • Publishing regular report outs on migration/project communication / status / update sharing with all the stakeholders • Regular connects with all the stakeholders on requirement gathering / updates / and activities related to migration methodology. • Performing migration program level report outs (Daily / Weekly / Monthly / Quarterly) • Ensuring smooth coordination between all the functions during migration • Help/extend support to migration batch in day-to-day migration activities, as and when required. Responsibilities - The incumbent will be required to be a part of the Migrations Team and will report to SDL - Migrations, subject to incumbents’ skill fit the function more appropriately. The role will clearly be responsible for the migrations at the LOB level at MGCC centers. Key responsibilities will include: • Responsible for planning and execution of Migrations and consulting projects for a specific program / line of business • Managing external and internal stakeholders and escalation handling for the projects • Conducting Due Diligence for processes scoped for migrations • Ensure adherence to migration methodology • Deliver on Migration & Consulting Goals for the function • Wing to wing responsibility for individual projects and coordination with support groups • Education & Experience • Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. • 2+ years in project management / transitions / migrations with overall 5+ years’ experience • Knowledge and skills (general and technical) • Should be pro-efficient in communication skills • Understanding of migration methodology • Should have experience of migrations / project team (domestic or international) • Analytical and Interpersonal skills • Proactively assess the risk and escalate, as and when required • Problem solving skills / Solution oriented • Good in managing the stakeholders • Good in understanding and requirement gathering from the stakeholders • Should be Agile / Managing Self / Focused • Ability to create proficient Process maps & project plans • Multi-tasking ability Technical Knowledge • Proficient knowledge of AI tools such as Co-Pilot