Associate

Job description

Role & responsibilities • E-Way Bill & Operational Compliance: • Validate and verify shipment documentation (E-Way Bills, Tax Invoices, Delivery Challans) across hubs, origin points, and transshipment locations. • Monitor and enforce strict adherence to Standard Operating Procedures  during physical shipment processing and system movements. • Audit shipments for valid documentation prior to dispatch to prevent transit holds or legal compliance issues. • Issue Management & Root Cause Analysis: • Investigate, track, and resolve frequent SOP breaches, documentation errors, or invalid document usage across facilities. • Collaborate proactively with Operations, FM (First Mile), LM (Last Mile), and Gateway teams to fix recurring compliance gaps. • Perform root cause analysis (RCA) on compliance failures and implement preventive action plans. • Training & Process Improvement: • Train ground teams, hub managers, and operations staff on updated regulatory rules, GST/EWB policies, and internal compliance protocols. • Continuously review existing R&C processes to drive efficiency and minimize regulatory risks. Preferred candidate profile • Strong understanding of GST laws, E-Way Bill rules, and Indian road transport regulations. • Familiarity with logistics hub operations, dispatch processes, and documentation requirements. • Strong analytical, problem-solving, and root-cause analysis skills. • Excellent communication, stakeholder management, and proactive escalation skills. • Proficiency in MS Excel, data reporting, and operational tracking tools. \\\\Interested candidates kindly share your CV to amrita.bandyopadhyay@delhivery.com\\\\**