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Job description

Company Description We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.oss-functional teams to ensure successful project execution and delivery Job Description REQUIREMENTS: • Experience: 4+years • Strong experience in ServiceNow Source to Pay (S2P) and ITSM modules • Hands-on experience with ServiceNow Service Portal and UI Builder • Experience in designing, developing, and implementing ServiceNow solutions across enterprise environments • Strong experience in ServiceNow integrations with third-party and enterprise applications • Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions • Experience with Jelly Scripting and AngularJS • Ability to understand business requirements and translate them into scalable technical solutions • Experience in developing and configuring custom ServiceNow applications and workflows • Strong understanding of ServiceNow platform architecture and best practices • Experience in performing component integration testing and troubleshooting issues • Strong analytical, problem-solving, and debugging skills • Good communication and stakeholder management skills • Experience in CSM, GRC, or HRSD modules will be an added advantage • ITIL knowledge is preferred RESPONSIBILITIES: • Work with global teams to implement and enhance ServiceNow solutions across multiple locations • Provide technical expertise for ServiceNow development, primarily within Source to Pay (S2P) and ITSM modules • Design, develop, and maintain ServiceNow integrations with enterprise applications • Gather, analyze, and understand business requirements and translate them into technical solutions • Configure and customize ServiceNow applications to support business processes • Develop platform capabilities using ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions • Build and enhance user experiences using Service Portal and UI Builder • Develop solutions using Jelly Scripting and AngularJS where required • Perform component integration testing and ensure quality deliverables • Troubleshoot and resolve application, integration, and platform-related issues • Support process standardization and continuous improvement initiatives • Ensure adherence to ServiceNow development standards, governance, and best practices • Collaborate with stakeholders, functional teams, and technical teams for successful project delivery • Participate in design discussions and provide recommendations for scalable ServiceNow implementations • Support platform enhancements, upgrades, and ongoing maintenance activities Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field

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