BA/ SM

Job description

Job Summary As a Business Analyst, you'll support our clients by identifying, analyzing, and implementing efficient business solutions. You'll work directly with a collaborative project team and client stakeholders to design, develop, and enhance processes and systems, ensuring each solution is optimized for success. If you're passionate about business analysis, technology, and problem-solving, this role offers an ideal growth opportunity. Responsibilities • Requirements Gathering and Analysis • Lead workshops and stakeholder interviews to capture business and functional requirements. • Document objectives, goals, and success criteria to drive project roadmaps. • Prioritize and manage requirements, ensuring alignment with business needs and addressing scope adjustments as needed. • Process Improvement and Documentation - Conduct gap analyses to identify inefficiencies and opportunities for improvement. • Create detailed user stories, use case diagrams, and acceptance criteria. • Develop business analysis plans, contributing to the overall project strategy and documentation. • Collaboration and Stakeholder Engagement • Collaborate with clients and technical teams to assess systems and support new implementations. • Partner with stakeholders at all levels to support business case development for new initiatives. • Maintain open communication and provide regular updates to stakeholders and project teams. • Project and Team Management • Participate in Agile SAFe ceremonies and collaborate with other analysts. Will need to coordinate across teams. • Ensure transparent communication across project phases, providing regular status updates and insights. Location Chennai, Tamil Nadu, India Working Hours Shift Timing: 1:30 PM IST - 10:30 PM IST Basic Qualifications • 8+ years in a Business Analyst role, with experience in complex software applications and strong business-to-technology translation skills. • Demonstrated leadership skills, strategic insight, and attention to detail. • Versatile in both Agile and Waterfall project methods, able to navigate challenging situations effectively. • Competent with SAFe framework. Preferred Skills • Bachelor's degree in Information Technology, Computer Science, or related field. • Experience with Microsoft applications like Visio, Project, and tools like SQL, Power BI. • Experience as RTE in SAFe framework. Ideal Mindset • Team Player: You help others succeed and enjoy collaboration. • Problem Solver: Analytical with a client-first approach, always seeking improvement. • Proactive Learner: Dedicated to personal and professional growth. • Organized: Able to manage complex information and present it effectively. • Confident Communicator: Able to speak up respectfully, especially with critical insights.