Business Analyst

Job description

Business Analyst Retail Applications Experience : 24 Years Qualification : B.Tech/B.E./BCA/MCA/B.Sc. CS/IT or equivalent technical qualification. Job Overview We are looking for a Business Analyst to join the Kalyan Jewellers IT team and support retail business initiatives. The role is primarily focused on business analysis, requirement documentation, stakeholder/vendor coordination, project tracking, and application support governance. This is a client-side functional coordination role and does not involve software development. Key Responsibilities • Gather and analyse business requirements. • Prepare BRDs, FRDs, SOPs, process flow diagrams, user stories, and functional specifications. • Coordinate with business users, software vendors, and IT teams. • Organise requirement discussions, workshops, and solution walkthroughs. • Track projects, enhancements, support issues, risks, actions, and deliverables. • Coordinate testing, deployment, change management, and implementation. • Maintain project documentation and provide management status updates. Required Skills • Working knowledge of retail business processes. • Strong analytical, communication, documentation, and stakeholder management skills. • Ability to coordinate multiple teams/vendors. • Proficiency in Excel, Word, and PowerPoint. Good to Have • Experience in ERP implementation or application support. • Knowledge of APIs and enterprise system integrations. • Exposure to project coordination methodologies. • Basic finance and accounting knowledge