Business Analyst (LOS-SME)

Job description

**Job Description - IT** Enriching Lives Winning as ONE **ABC Company Info** Aditya Birla Capital Limited ("ABCL") is the holding company for the financial services businesses of the Aditya Birla Group. With subsidiaries/JVs that have a strong presence across Protecting, Investing and Financing solutions, ABCL is a financial solutions group that caters to the diverse needs of its customers across their life cycle. Powered by more than 38,000 employees, the businesses of ABCL have a nationwide reach with over 1300 branches, more than 2,00,000 agents/channel partners and various bank partners. **Aditya Birla Finance Limited** Aditya Birla Finance Limited (“ABFL”), a subsidiary of Aditya Birla Capital Limited, is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in the areas of personal finance, mortgage finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication. What makes an ideal ABC Citizen? At ABC, we are constantly on the lookout for individuals who resonate with our 5 core values of Speed, Passion, Integrity, Seamlessness and commitment and live them every day, while also understanding our vision. We believe in building leaders who thrive on challenges, take the onus of creating and sustaining strong teams, and forms strong networks as a result of effective relationship-building. **Role Details** BusinessAditya Birla Capital UnitAditya Birla Capital Limited LocationThane RoleBusiness Analyst DepartmentInformation Technology Eligibility CriteriaBachelor or master’s degree, Experience in Collection for mid market/corporate **Required Skills & Competencies** - Bachelor's degree in Accounting, Finance, Information Technology, or related field - SAP FI Certification (good to have) - Strong knowledge of SAP FI modules and configurations - Experience with SAP S/4HANA (preferred) - Excellent analytical and problem-solving skills - Good communication and interpersonal skills - Ability to work independently and as part of a team - Strong organizational and time-management skills **Key Result Areas** Responsibilities Supporting Actions Scope - Complete application ownership and responsibility for change management of LOS and LMS applications used for retail lending - Maintain and publish digital application APIs / Web-services for various internal and external integrations - Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership for LOS and LMS application projects for Retail business - Work closely with business team and help define tech requirements for LOS / LMS for integrations - Drive tech development with vendor using agile principles, incorporating feedback from users, developers, business and other stakeholders - Work with partners to resolve their dev / uat queries and ensure partners go-live in a time-bound manner and have a hands-on approach for resolving issues across LMS and interfaces - Work on agile application implementation projects for retail business while meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements. - Working knowledge of LOB’s – Secured, unsecured. - Thorough understanding of various products like CFG, CMG, INFRA, Large Corporate, SCF, LCMM, corporate loans etc Business Needs Analysis & Translation - Recommend changes to unit / functions products, services and technology footprint to address market conditions and emerging trend - Displays a deep understanding of the industry, emerging customer / technology trends and perception of own company vis-à-vis competitors to help business determine business driven technology goals - Supervises documentation of business needs and related technology solutions to meet the technology goals Business case development - Leads complex business case development and reviews business cases developed by others - Can clearly articulate the proposed technology use case, related financial analysis, risks, alignment with business strategy to stakeholders - Collaborates with relevant stakeholders to identify additional technology opportunities for the organization Technology Scan - Applies best practices from other industries on new technology and communicates the same within team / unit /organization - Proactively seeks opportunities to identify and recommend changes to existing system applications to enable integration of emerging technologies by piloting Proof of Concepts Customer Focus - Ensures that business continually responds to changing the needs of customer - Reviews and revises the customer segmentation strategy periodically to proactively meet their needs - Allocates time and resources to new segments and fosters new product / service development proactively - Drives a culture of service across the organization through own words and actions - Acts as the Business partner for the customer and owns the success / failure of the customer Teamwork & Collaboration - Provides requisite authority, resources & support for the team to function & deliver - Breaks down barriers (structural, functional, cultural) between teams, facilitating the sharing of expertise and resources - Brings multiple stakeholders, both internal and external, to resolve issues in organization interest - Demonstrates collaboration by proactively looking for opportunities for jointly working with different Businesses of the Group - Listens actively to every peer, collaborates with them and makes them feel valued and important - Commands respect and credibility from colleagues/ peers-both internal and external - Encourages and assist others to develop people networks - Build long term relationships across a wide spectrum inside and outside the organization and leverages them, when required, t