Business Development Representative

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the RoleAs an Outbound BDR on the MuleSoft team, you will be the first point of contact for prospective enterprise customers. You will identify, engage, and qualify new business opportunities by targeting technology and business leaders who can benefit from MuleSoft's integration and API-led connectivity platform. This is a hunter role — you'll own top-of-funnel pipeline generation through strategic outbound prospecting. What You'll Do • Build and execute multi-channel outbound sequences (email, phone, LinkedIn, video) targeting mid-market and enterprise accounts • Research target accounts to understand their technology stack, integration pain points, and digital transformation initiatives • Engage technical and business stakeholders — including architects, IT directors, and VPs of Engineering — with relevant, credible outreach • Qualify prospects using a structured discovery framework (MEDDIC/BANT) and hand off sales-ready opportunities to Account Executives • Partner closely with AEs and Sales leaders to align outreach with campaigns, product launches, and industry events • Maintain accurate activity and pipeline data in Salesforce CRM • Meet and exceed monthly quotas for qualified pipeline and meetings booked What We're Looking For • 3+ years of outbound sales or business development experience in a B2B technology environment • Prior experience selling or prospecting for a technically complex product — such as integration platforms, middleware, API management, iPaaS, data platforms, cloud infrastructure, or enterprise software • Demonstrated ability to understand technical concepts and translate them into business value for a non-technical audience • Strong written and verbal communication skills with the ability to craft personalized, research-driven outreach • Comfortable engaging senior technical buyers (architects, developers, IT leadership) • Experience using CRM tools (Salesforce preferred) and sales engagement platforms (Outreach, Salesloft, or similar) Preferred • Familiarity with integration, API, or connectivity concepts (REST/SOAP, ETL, ESB, data pipelines) • Exposure to the Salesforce ecosystem or enterprise platforms like SAP, Workday, ServiceNow • Experience in a high-growth SaaS or PaaS environment • Bachelor's degree in Business, Computer Science, Engineering, or a related field (or equivalent experience) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with re