Senior Manager, Workplace F&B

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the RoleAs Salesforce opens its 10th global Salesforce Tower in Bangalore—a flagship facility featuring 3,800 desks, two expansive cafes seating 1,300&#43;, open collaboration zones, and a dedicatedOhana Floor—hospitality remains at the core of our Workplace Services philosophy. We are seeking a seasoned, high-caliber Senior Manager – Food & Beverage (India) to leadand elevate our end-to-end culinary and F&B operations across India. In this role, you will define the regional F&B strategy, oversee high-profile Executive Briefing Center (SIC) dining andhospitality events, and manage our strategic partner ecosystem. This role requires a unique blend of five-star luxury hotel hospitality, high-volume corporate catering expertise, and executive stakeholder management. Core Responsibilities Strategic F&B Leadership & Tower Readiness • Lead the end-to-end F&B operations, strategy, and opening execution for the new Bangalore • Tower, including the Ohana Floor, high-volume cafes, and executive event spaces. • Oversee F&B operations for all India sites (including Hyderabad), ensuring consistent, world-class hospitality standards across the region. • Line-manage the existing F&B Manager (Hyderabad) and mentor site-level hospitality teams. Executive Hospitality, Events & Executive Briefing Center (SIC) • Design, curate, and execute bespoke hospitality experiences for executive events, • Salesforce Innovation Center (SIC) briefings, leadership visits, and community gatherings on the Ohana Floor. • Partner with internal events and executive leadership teams to deliver tailored, premium culinary experiences that reflect the Salesforce brand values. Strategic Partner & Vendor Governance • Provide strategic direction and daily governance to the Compass Group leadership team and the JLL F&B Management team. • Drive operational excellence, SLA/KPI adherence, menu innovation, nutrition standards, and food safety across all dining facilities and corporate cafes. • Build strong, collaborative relationships with vendor leads to foster a culture of accountability, innovation, and continuous service improvement. Operational Excellence • Oversee the India F&B budget, including operating expenses, event catering budgets, equipment maintenance, and strategic vendor contract management. • Drive sustainability initiatives in food sourcing, waste reduction, single-use plastic elimination, and energy-efficient kitchen practices. • Ensure 100% compliance with local statutory food safety regulations, FSSAI certifications, health & safety audits, and hygiene standards. Required Experience & Qualifications • Experience: 12–16&#43; years of progressive leadership experience in hospitality, F&B service, and culinary operations. • Background: A strong foundation in 5-star luxury hotels/resorts combined with leadership roles in large-scale corporate food service providers (e.g., Compass Group, Sodexo, Elior) or major tech MNC corporate real estate operations. • Vendor Management: Proven track record of managing multi-million-dollar F&B contractsand leading large third-party production and service teams in a matrixed environment. • Event Execution: Extensive hands-on experience organizing high-profile VIP dining, executive briefings, and large-scale corporate events (1,000&#43; attendees). • Communication: Exceptional verbal and executive communication skills with the ability to influence cross-functional leaders and global executives. Desired Competencies • Hospitality Mindset: Deep passion for creating memorable guest experiences and an obsession with detail, presentation, and service flow. • Relationship Builder: Ability to bridge the gap between corporate workplace teams, vendor operations, and third-party contractors to create a unified &#34;One Team&#34; culture. • Agility & Resilience: Adaptable leader comfortable navigating fast-paced site openings, shifting event timelines, and high-volume daily footfalls. Unleash Your Potential <p style="text-align