Business Process Analyst

Job description

Hi All, Greetings!!! We're hiring for LTIMINDTREE for the role Business Process Analyst for more quires kindly reach out - mail23@dayspring-consultants.com ROLE: Business Process Analyst LOCATION: Pan India EXPERIENCE: 5 to 8 Years NOTICE PERIOD: Immediate to 30 Days MANDATORY SKILLS: Business Process Design, Mapping, PS Accounts Payable, PS Billing JD for your reference Job description Business Process Analyst – Business Transformation Preferred Location : Hyderabad / Coimbatore or Open for any LTM Locations Exp • 5 to 8 years JD Process Analysis and Documentation • Conduct thorough analyses of existing business processes and design the future-state process roadmap to eliminate bottlenecks and optimize end-to-end performance. • Document current processes including workflow diagrams, data flowcharts and process maps to provide a clear understanding of the current state. Data Collection and Analysis • Gather and analyze relevant data to quantify process performance, identify trends and measure the impact of process changes. • Use data-driven insights to recommend and prioritize process improvement initiatives. Cross-functional Collaboration • Lead cross-functional collaboration and manage stakeholder expectations across multiple departments acting as the primary subject matter expert for process improvements. • Facilitate workshops, meetings and brainstorming sessions to engage teams in problem-solving and process improvement activities. Change Management • Own the change management lifecycle including developing and executing communication and training plans to ensure successful adoption of major process changes. • Provide training and support to employees affected by process changes ensuring successful adoption of new practices. Solution Development • Develop innovative solutions and recommendations for process improvements that align with the organization's strategic goals. • Design and propose new process workflows, standard operating procedures (SOPs) and guidelines that drive efficiency and effectiveness. • The Business Process Analyst Business Transformation will adhere to standard governance guidelines, policies and procedures. • This position will be exposed to multiple tools for process optimization, system enhancements and automation to be leveraged as needed. Education Experience Required and Preferred • 4 - 7 years of professional services experience preferably in staffing industry with at least 2 years of that experience managing end-to-end cross-functional process improvement projects independently. • Strong communication and analytical skills. • Lean Six Sigma experience/certification able to facilitate successful Kaizen workshops. • Intermediate proficiency with Excel/Google Sheets and ability to leverage spreadsheet and other tools to solve problems/build solutions. • Strong documentation/written communication with process mapping experience. • Defining, analyzing, uncovering and crafting requirements with users. • Strong requirement gathering and analysis skills ability to work with a structured and methodical approach combined with an inquiring mind. • Ability to understand the business process and create process flow diagrams. • Proven change management expertise to facilitate smooth transitions during process changes. • Intermediate proficiency with SQL for data extraction and analysis. Preferred • An IT or Business Bachelor's degree. • Working as part of an Agile team. • Hands-on experience with Celonis Process Mining, Execution Management, Views, Analyses, Knowledge Models, PQL Studio, Data Integration. • Testing experience. • Peoplesoft HR and Financials. • Macros/VBA/VBS. • Design capabilities for dashboards to support the business in identifying issues and prioritizing where action is required. • Google Suite. • Working in a fast paced business environment and utilizing Software Development Life Cycle (SDLC) Methodologies. Key Competencies (see World League Publication if applicable) • Interest/affinity for technology. • Willingness and ability to use existing knowledge to rapidly learn new processes. • Proficient at quickly developing and sustaining close working relationships with users. • Excellent written and verbal communication skills able to effectively communicate technical details to a non-technical audience i.e. users, vendors, management, colleagues as well as produce clear and concise written documentation. • Proven ability to review, analyse and implement process improvements. • Excellent analytical and problem solving skills. • High ability to simultaneously perform a variety of complicated tasks and manage competing priorities across multiple projects. • Proven ability to influence stakeholders at all levels and drive consensus on complex process decisions. • Ability to methodically identify, analyze and resolve business and technical problems using systematic approaches with well-documented supportable methodologies and creative and independent thinking resulting in measurable ROI. • Ability to prioritize, schedule, report, deliver and support automated solutions for multiple applications within agreed timelines and overlapping schedules. Skills Mandatory Skills : Business Process Design, Mapping, PS Accounts Payable, PS Billing Regards Divya