Collections Manager(CB)

Job description

We are looking for a dedicated and qualified professional to join our organization in the role outlined below. This position offers an opportunity to contribute to our mission while developing your skills in a collaborative environment. • Setting targets on resolution for each Bucket as per the industry standards or as per the benchmark already set by the bank. • To create and implement a strategy to improve the collections portfolio. • To manage the Collection agency in their respective location. • To ensure daily case-wise review with the field collection executive. • To maintain Collection efficiency reports. • To ensure that the collection executives comply with the companys policy when contacting individuals or corporates to collect the dues. • To ensure that all the collection executives are DRA certified. • To monitor field visit reports thereby to ascertain the efficiency of collection. • To perform a random audit with regard to the process. • To ensure that the field executives are trained enough with regard to debt collection. Thanks & Regards, KVB-HRD