Customer Delivery Manager - Design

Job description

Founded in 2014 , Livspace is created to simplify the fragmented home interiors journey for homeowners. What began as a solution to challenges like finding reliable designers, coordinating vendors, and ensuring quality and fair pricing has grown into one of the most trusted platforms for end-to-end home interior design and renovation. Today, with 120,000+ homes delivered and 2,000+ designers , Livspace stands at the intersection of design, technology, and execution excellence. We are building not just beautiful homes, but a new category of consumer experience in India. If you’re excited about building the future of home interiors and want to grow with one of the fastest-growing brands, this is your opportunity to step in and make an impact with Livspace . Role: Customer Delivery Manager - Design As a CDM - Design, you will be responsible for managing the designing for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required training and design discussions. What You’ll Own • Managing Designing Projects and leading design discussions. • Managing and ensuring the productivity and work output of a Team of Designers. • Customer Experience & Relationship Management. • Ensuring output on design Net Promoter Survey (Customer rating). • Training designers on technical details (wherever required) What We’re Looking For • Qualification preferably B.Arch, B.Interior Design . • Masters/ Specialization: Construction Planning Management,MBA, Design Management. • 5+ years' experience as an Interior Designer/ Project Manager. • Led and delivered a minimum of 10 Residential/Interior projects (end-to-end project management).