Customer Sales Executive

Job description

Designation : Customer Sales Executive Report to : Department Manager Livspace is Indias leading interior design and renovation platform. We bring interior designers, homeowners, and vendors onto a single platform that streamlines the workflow from design through delivery with powerful, innovative technology. Livspace has raised around USD 450 million in capital from some of the top global investors including KKR, Ingka Group Investments (part of the largest IKEA retailer Ingka Group), TPG Growth, Goldman Sachs, Kharis Capital, Venturi Partners, FFP (Peugeot Groups Holding Company), EDBI, Bessemer Venture Partners, Jungle Ventures, Helion Ventures and UC-RNT. With 100k+ homes delivered across 87+ cities, we are Indias largest design communitypowered by 1,500+ designers and 3,500+ passionate employees. As we embark on a mission to become Indias largest home lifestyle brand, we are seeking people to write our growth story with us. If you value autonomy, thrive on challenges, and believe in getting things done, come join us As part of its growth journey, Livspace is launching a new home retail business offering thoughtfully curated furniture, dcor, and lifestyle solutions. The venture blends design-led thinking with large-scale retail execution, creating a modern, integrated home shopping experience. For more information, please visit: https://www.livspace.com/in/about-us Why This Role Matters Sales Associates are the frontline revenue drivers of the store. This role directly impacts: Store revenue and conversion Customer experience and brand perception Average ticket size through consultative selling You are not just selling products you are helping customers visualize and build their homes. What You Will Own Deliver exceptional in-store customer experience Drive individual sales targets and contribute to department goals Ensure strong product knowledge and consultative selling Maintain high standards of visual merchandising and store hygiene Support stock movement, replenishment, and availability Key Result Areas Sales & Revenue Achieve individual sales targets Drive add-on and upsell (attachment sales) Contribute to department revenue goals Customer Experience Welcome and assist customers as per service standards Provide accurate product and promotion information Build trust and guide customers in purchase decisions Store Operations Ensure merchandise is well displayed as per VM guidelines Maintain cleanliness, pricing accuracy, and display standards Support stock rotation and replenishment Product & Learning Stay updated on product knowledge and new launches Complete training modules and apply learning on floor Process Adherence Capture leads and customer data accurately Follow SOPs for store operations and service What Success Looks Like Consistently achieves or exceeds sales targets High conversion rate and strong customer feedback Demonstrates strong product knowledge and selling skills Maintains excellent store presentation standards Actively contributes to team and store performance Who Thrives in This Role Energetic, customer-focused individuals Strong communicators with selling aptitude People who enjoy interacting and influencing customers Fast learners with interest in home, dcor, or lifestyle products Eligibility Criteria Education Minimum: 12th Pass Preferred: Graduate (any stream) Experience 06 Months in retail / sales / hospitality Furniture / home retail experience is a plus Skills Communication and interpersonal skills Basic sales and negotiation ability Customer handling and problem-solving Key Competencies Customer Centricity Sales Orientation Product Curiosity Execution Excellence Team Collaboration Location [Store Location]