Customer Service Executive - Secured Business Loans (Micro LAP)

Job description

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Tirupati, responsible for providing exceptional service to customers seeking secured business loans. The ideal candidate will have excellent communication skills and the ability to work effectively with customers. ### Roles and Responsibility - Handle customer inquiries and resolve issues professionally. - Provide timely and accurate information about loan products and services. - Build strong relationships with customers to understand their needs and provide tailored solutions. - Collaborate with internal teams to ensure seamless processing of loan applications. - Identify and escalate potential risks or issues to senior management. - Maintain high levels of customer satisfaction through effective issue resolution. ### Job Requirements - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and meet deadlines. - Strong problem-solving and analytical skills. - Proficient in using computer systems and software applications. - Ability to build rapport with customers from diverse backgrounds. - Strong attention to detail and organizational skills. ### About Company Tata Capital Ltd is a leading financial institution committed to providing innovative banking solutions to its customers. We offer a range of financial products and services, including secured business loans, designed to meet the unique needs of our clients. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.