Customer Service Executive

Job description

• Handle customer inquiries and resolve issues professionally and promptly. • Provide excellent customer service through various channels, including phone, email, and chat. • Resolve complex customer complaints and concerns in a fair and efficient manner. • Collaborate with internal teams to improve overall customer satisfaction. • Maintain accurate records of customer interactions and transactions. • Identify opportunities to upsell and cross-sell products and services to existing customers. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.