Customer Service Executive - UCV Finance - Motor Finance - Sales - GORAKHPUR - CROSS ROAD - CSE

Job description

--- Key Deliverables: Lead Generation - Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management - End to end customer relationship management including explaining product offerings and resolving sales queries. - Cross-selling product offerings to customers. - Educates customers with information to build their understanding of issues and capabilities. - Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management - Maintaining relationship with assigned dealer. Deal Processing - Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management - Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream.  Commerce Graduate preferred. Specialized job competencies: Functional Competencies - Communication Skill - Negotiation Skill - Market/Industry Knowledge - Analytical Skill - Product Knowledge Behavioral Competencies - Execution Excellence - Customer Centricity Hiring Parameters: - Candidates from commerce graduate stream preferred. - Should be comfortable to move in the market. - Should have learning attitude. - Should have bike and license. - Good knowledge of RTO (UV) - Should have Product Knowledge (UV)