Customer Support Executive - Gaming

Job description

**Agents Skills:** - High understanding of **Counter-Strike.** - Excellent report writing skills: Should be able to extract important trends from numerous trends and deliver them timely (at least one member in the team). - Proactive personnel: Able to discover and propose anomalies in builds rather than mechanically conducting tests and monitoring. - While customer support has clear manuals, there is no clear manual for social media monitoring and operation support. Therefore, more proactive and initiative-driven recruitment and team operation may be required. It might be worthwhile to hire an excellent leader even if it costs a bit more. **Required Qualifications** - **Experience:** Minimum of one (1) year of professional experience in content moderation in **CounterStrike**, trust & safety, community management, or a similar operations role within the gaming industry or a high-volume platform. - Content Moderation experience into Counter-Strike platform is mandatory. **At least 6 months Experience required** experience in playing Counter-Strike. - Culturally aware of the regional trends. **Immediate Joining Requirement** - Able to work in Night shifts / Rotational Shifts - The successful candidate must be available for immediate joining upon the successful completion of the hiring process. **If you are interested to join the dynamic team, Please drop your resume or call at** **9032679227 (**Sanjana**)** Mon - Fri (11 AM to 6 PM )