P
Customer Support Executive
PayU · Mumbai, Maharashtra, India
Est. ~₹3.5L (est.)0–3 yrs experienceRemotefull_timePosted 2mo ago
Job description
PAYU PAYMENTS PRIVATE LIMITED Job Title: Customer Service executive/Sr executive Job Location: Mumbai Job Type: Contract Key Responsibilities • Actioning promptly on the customer complaints/requests/queries by maintaining the SLA. • Followup with internal teams to ensure the timely response to the customer case. • Excel skills required (Pivot tables, VLOOKUP, HLOOKUP) Requirements • Requires basic analytical skills • Hands on experience in CRM system under customer service and preferably experience in financial services with knowledge of loans.
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