Grievance Executive

Job description

Greetings from Kotak Life Insurance HR team. Job Description Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs Ensuring adherence to quality parameters laid for grievance handling Data Reconciliation Risk and Compliance management Managing Senior Management Escalations Managing Social Media Escalation Managing Banking Partners and Internal Stakeholders End to End management of Grievance function as a whole We are hiring only in western line candidates. Byandar till churchgate. Intersted candidates kindly share me your updated resume at jasmine.priya@kotak.com Whats app - 9653208202