Customer Support Representative

Job description

Customer Support Executive TTEC Company: TTEC Role: Customer Support Executive Experience: 0–4 Years Salary: Up to 35,000 per month Work Schedule: 5 Days Working Shift: Night Shift Location: Mohali Job Summary TTEC is hiring Customer Support Executives to join its customer service team. We are looking for enthusiastic and customer-focused individuals who can provide excellent support and resolve customer queries effectively. Key Responsibilities • Handle customer queries through calls, chats, or other support channels. • Provide accurate information and effective solutions to customers. • Resolve customer concerns professionally within the defined timelines. • Maintain high standards of customer service and customer satisfaction. • Follow company processes, policies, and quality standards. • Maintain accurate records of customer interactions. Candidate Requirements • Experience: 0–4 years in customer support/BPO/customer service. • Freshers with good communication skills can also apply. • Good verbal and written communication skills. • Comfortable working in a night shift. Salary & Benefits • Salary up to 35,000/month • Performance-based incentives • Night Shift Allowance • Both-side cab facility • 5 Days Working Why Join TTEC? Join a global customer experience organization and gain valuable experience in customer service, communication, and professional development. Interested candidates can apply now!