Deputy General Manager- Service

Job description

Roles and Responsibilities : • Manage daily operations of the service department, ensuring timely completion of tasks and meeting customer expectations. • Develop and implement effective sales strategies to increase revenue growth through service sales. • Oversee a team of technicians, providing guidance on servicing procedures and ensuring compliance with quality standards. • Analyze performance metrics to identify areas for improvement and implement changes to optimize efficiency. Job Requirements : • 8-15 years of experience in industrial equipment/machinery industry or related field. • Strong background in sales and service operations, with expertise in after-sales support services. • Proven track record in developing successful sales strategies and increasing revenue growth.