Deputy Manager - Customer Engagement

Job description

• Develop and implement effective customer engagement strategies to enhance customer satisfaction and loyalty. • Build and maintain strong relationships with customers, identifying their needs and providing tailored solutions. • Collaborate with cross-functional teams to ensure seamless delivery of products and services. • Analyze customer feedback and market trends to inform business decisions and drive growth. • Lead and manage a team of customer engagement professionals, providing guidance and training. • Identify opportunities to upsell and cross-sell products and services to existing customers. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.