Deputy Manager - Customer Service

Job description

• Develop and implement effective customer service strategies to enhance customer satisfaction. • Lead and manage a team of customer service professionals to achieve business objectives. • Collaborate with cross-functional teams to resolve complex customer issues and improve overall customer experience. • Analyze customer feedback and market trends to identify opportunities for improvement. • Develop and maintain relationships with key stakeholders, including customers, partners, and internal teams. • Identify and mitigate risks associated with customer service operations. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.