Digital Factory Leader CSAME

Job description

Role: Digital Factory Leader CSAME Location: Bangalore Full/ Part-time: Full Time About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com (opens in new window) or follow Carrier on social media at @Carrier. About The Role We are seeking a strategic and operational leader to oversee Digital Technology across our factories in Asia and the Middle East. This role will lead a regional network of Factory IT Site Leaders and drive standardization, operational excellence, and digital transformation across all plants in scope. This leader will build a high-performing regional organization of Factory Digital Leaders, ensuring technology becomes a strategic enabler for manufacturing excellence, operational resilience, and business growth. The role partners closely with Manufacturing, Supply Chain, Engineering, Quality, Global Digital COEs, and Business Leadership to define and execute a multi-year digital transformation roadmap aligned with enterprise objectives. Key Responsibilities • Regional Leadership & Governance • Develop and execute the regional Digital Technology strategy aligned with the enterprise manufacturing vision and business priorities. • Serve as the trusted technology advisor to regional manufacturing and supply chain leadership. • Drive long-term digital transformation initiatives that enable Smart Factory capabilities across the region. • Lead technology governance and investment planning to maximize business value. • Enforce the EDPS operating model, governance cadence, and performance management framework across all sites. • Ensure alignment with global Digital / IT strategy, standards, and cybersecurity requirements. • Act as the primary escalation and decision point for critical IT incidents impacting factory operations. • Standardization & Process Excellence • Drive standardized processes across factories spanning production, quality, planning, logistics, and maintenance. • Eliminate site-by-site variation by enforcing common templates, architectures, and best practices. • Lead cross-site benchmarking to identify optimization opportunities and replicate best practices. • Promote Carrier Excellence CX principles in IT processes to improve reliability and efficiency. • Digital Transformation & Technology Adoption • Partner with global manufacturing and supply chain digital teams to deploy enterprise platforms including MES, ERP, analytics, and related capabilities. • Ensure consistent adoption of digital solutions across all sites with measurable business outcomes such as OEE, downtime, cost, and quality. • Oversee regional digital roadmap execution and ensure alignment with site priorities and global strategy. • Drive training, adoption, and change management across factories. • End-to-End Factory Visibility & Insights • Establish an end-to-end view of factory operations across the region. • Enable standardized data models and reporting frameworks for performance visibility. • Ensure integration across systems supporting manufacturing and supply chain operations. • Promote data-driven decision-making and real-time operational insights. • Operational Reliability & IT/OT Excellence • Ensure high availability and performance of factory systems, infrastructure, and shopfloor technologies. • Drive disciplined incident management, root cause analysis, and preventive actions for critical events. • Oversee vendor performance, SLAs, anCSAME Digital d managed services supporting factory operations. • Ensure lifecycle management of applications and infrastructure aligned with global strategy. • Strategic Roadmap & Investment Planning • Lead development of a multi-year digital factory roadmap for the region. • Align investments with business priorities, operational constraints, and global platforms. • Build and prioritize business cases for digital initiatives, including ROI, cost, and resource requirements. • Partner with senior leadership to define the long-term vision for digital manufacturing. • Cross-Functional Collaboration • Work closely with Manufacturing Operations Leaders, Supply Chain Leadership, Global Digital COEs, Engineering, and Quality teams. • Act as the bridge between business operations and digital / IT teams. • Ensure technology solutions directly enable production, throughput, quality, and cost objectives. Leadership Expectations • Build strong relationships with factory and BU leaders across cultures and geographies. • Develop IT Site Leaders into business-oriented, operations-first leaders. • Establish a culture of accountability, continuous improvement, and operational excellence. • Be highly present in factories, driving credibility through operational engagement. Requirements • 15+ years of experience in IT, digital, or technology leadership within manufacturing or supply chain environments. • Proven experience leading multi-site or regional operations. • Strong understanding of manufacturing operations including production, quality, logistics, and planning. • Experience implementing enterprise platforms such as MES, ERP, analytics, and automation. • Demonstrated ability to drive standardization and transformation at scale. Preferred • Experience in IT/OT convergence in industrial environments. • Lean / Six Sigma background appl