Director Head of DevOps/Platform Engineering

Job description

Job Description About the Role Corporate Lending Technology is seeking an experienced and strategic **Director, Head of DevOps,** to lead the modernization of our engineering platform across flagship products. This is a high-impact leadership role responsible for defining and executing the Target Operating Platform roadmap, building and scaling a centralized DevOps organization, establishing SRE practices, and delivering self-service CI/CD capabilities and standardized client deployment patterns across the portfolio. The Director, Head of DevOps, will own the DevOps function end-to-end, building the team, tooling, and culture necessary to accelerate delivery velocity, improve operational reliability, and position Corporate Lending Technology on a modern, cloud-native, cloud-agnostic foundation. Key Responsibilities **DevOps Strategy & Target Operating Platform** - Define and own the DevOps strategy and Target Operating Platform roadmap across all Lending Products - Drive the organization's strategic shift to containerization, cloud-native, and cloud-agnostic architectures as the standard engineering baseline - Partner with engineering leadership, architecture, and executive stakeholders to align the DevOps roadmap with business and technology strategy - Champion a platform product mindset, treating internal engineering teams as customers, and continuously improving developer experience **Centralized DevOps Organization & Self-Service CI/CD** - Build, lead, and scale a centralized shared DevOps team responsible for delivering self-service CI/CD frameworks to all product engineering teams - Define and enforce standardized CI/CD pipelines, toolchains, and governance practices across all Corporate Lending products - Develop reusable pipeline templates, infrastructure modules, and deployment blueprints that enable product teams to operate with speed and consistency - Reduce outer-loop friction and drive automation across build, test, release, and deployment workflows **SRE & Operational Excellence** - Build and mature Site Reliability Engineering (SRE) practices from the ground up across the product portfolio - Establish Service Level Objectives (SLOs), error budgets, observability standards, and incident response frameworks - Drive a culture of operational excellence, proactive monitoring, and continuous reliability improvement - Balance delivery velocity with system stability and client uptime commitments **Client Deployment Standards** - Design and publish standardized deployment patterns for clients, ensuring consistent, repeatable, and well-documented onboarding and release processes - Reduce client-facing delivery risk and variability through structured deployment frameworks and validated reference architectures - Collaborate with client-facing and product teams to align deployment standards with client expectations and contractual obligations **Team Leadership & Organizational Development** - Recruit, mentor, and develop a high-performing centralized DevOps engineering team - Serve as a hands-on technical authority and trusted advisor for product teams navigating the cloud-native modernization journey - Establish communities of practice and engineering guilds to drive knowledge sharing and standards adoption across product lines - Own the roadmap for extending DevOps standards and platform practices into Retail Lending Required Qualifications - **15–20 years of overall software engineering and technical leadership experience** , with a strong and consistent focus on DevOps, platform engineering, infrastructure modernization, and cloud-native delivery - **10+ years of hands-on experience** in containerization, Kubernetes, and cloud-native platform engineering - **Deep expertise with at least one enterprise Kubernetes platform:** Red Hat OpenShift, AWS EKS, or Azure AKS, with working knowledge of at least one additional platform strongly preferred - Proven track record of **building, leading, and scaling centralized DevOps or platform engineering teams** that deliver shared, self-service CI/CD capabilities to multiple product teams - Strong **platform product mindset** demonstrated ability to treat internal engineering teams as customers and drive developer experience as a first-class outcome - Proven **strategic thinking and roadmap ownership** — ability to define a multi-year DevOps and platform vision, secure organizational buy-in, and execute incrementally - Hands-on experience **building and institutionalizing SRE practices** , including SLOs, observability pipelines, error budgets, and incident management frameworks - Experience defining and scaling **standardized client deployment patterns** in complex, multi-product or multi-client enterprise environments - Deep expertise with modern CI/CD tooling (e.g., GitHub Actions, Tekton, ArgoCD, Jenkins, GitLab CI) and GitOps workflows - Strong command of cloud-agnostic infrastructure principles, IaC tooling (Terraform, Helm, Kustomize), and secure software supply chain practices - Demonstrated ability to influence and align senior stakeholders, architecture teams, and product engineering organizations in a large, matrixed enterprise Preferred Qualifications - Experience in Financial Services or a regulated industry environment - Familiarity with enterprise lending platforms such as LoanIQ or comparable financial systems - Background in Internal Developer Portal (IDP) tooling (e.g., Backstage) and platform engineering capability maturity models - Knowledge of FinOps principles and cloud cost governance strategies - Experience driving DevOps and platform standardization across multiple business lines