Director - Quality Engineering

Job description

# **Who are we?** At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. Hiring a Director of QE to build a **next-gen quality engineering function** leveraging **AI, agentic automation, and platform engineering** to deliver **secure, compliant, and resilient banking software and systems at scale**. **What will you contribute?** Transformed QE for **Banking Software and Platforms** - Built **platform-based automation at scale** - Introduced **AI/automation-led productivity improvements** - Delivered measurable impact on **quality, speed, and customer outcomes** **Responsibilities & Deliverables:** **1. QE Strategy & Transformation** - Define enterprise QE vision aligned to **engineering priorities** - Embed quality across **SDLC, CI/CD, and production** - Shift to **engineering-owned quality model** ### **2. AI & Agentic QE Adoption** - Deploy **intelligent test generation, self-healing automation, defect analytics** - Introduce **predictive release risk & autonomous quality workflows** - Establish governance for responsible AI adoption ### **3. Automation & QE Platforms** - Standardize frameworks across **API, microservices, integration, UI, data layers** - Build reusable **QE accelerators and platforms** - Enable **continuous testing in CI/CD pipelines** ### **4. Non-Functional & Production Quality** - Lead **performance, resilience, and data integrity validation** - Implement **contract testing, service virtualization, observability-driven quality** ### **5. Metrics, Governance & Compliance** - Define KPIs: **defect leakage, release confidence, cycle time, automation ROI** - Ensure **auditability and regulatory alignment** (Banking Software / SaaS context) **Required Experience:** - 14+ years in QE / Engineering Excellence with **leadership experience** - Strong background in **banking / financial services platforms** - Proven track record of **QA → QE transformation (automation-first model)** - Deep expertise in: **Microservices, APIs, cloud-native architectures** **CI/CD, DevSecOps, distributed systems** **Automation frameworks & non-functional testing** - Exposure to **AI-enabled QE (LLM-based testing, predictive analytics, intelligent automation)** ## **Leadership Traits** - Strategic, outcome-driven, and **data-led decision maker** - Strong **transformation and change leadership capability** - Credible with both **engineering teams and senior executives** - Builds **scalable platforms, not siloed solutions** - Drives **accountability for quality across engineering** ## **Success Profile** A leader who has: - Transformed QE for **enterprise SaaS or banking platforms** - Built **platform-based automation at scale** - Introduced **AI/automation-led productivity improvements** - Delivered measurable impact on **quality, speed, and customer outcomes** We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for: **Flexibility:** Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. **Well‑being:** Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. **Health & Financial Security:** Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.\\* **Sustainability:** Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. **Inclusion:** Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. **Career Development:** Access online learning and accredited courses through our Skills & Career Navigator tool. **Recognition:** Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working. \\*Specific benefits may vary by location. At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra.