Engineer L1 Service Desk

Job description

Job description ( L1 Desktop ) Assembly and troubleshooting of desktops, laptops, and other hardware Installation, configuration and troubleshooting of all Operating systems Troubleshooting network issues and managing all application updates Managing network security through timely antivirus and firewall updates Installation, configuration and troubleshooting of IP phones headsets Service desk management for troubleshooting tickets and service requests Prompt resolution of escalations and high priority issues for the business Managing distribution and maintenance of IT infrastructure assets