Executive N - Retail Sales - Surat

Job description

Role & responsibilities Business objectives • Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets. • Assist dealers in achieving their overall sales target through regular visits, scheme communication and timely material service. • Monitor and ensure the growth of core products along with new and focused products Market Development and Intelligence • Explore and open new dealer counters to expand the overall sustainable sale potential in the territorial market. • Analyze territory level data to identify gaps and drive necessary Initiatives • Accomplish growth and value upgradation of existing dealer network • Organize promotional activations and product awareness meets for dealers and contractors • Provide timely feedback on market practices and offerings as an input for scheme design Dealer Management • Track and solve dealer queries timely to maintain productive relationship • Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries • Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders Collections • Ensure payment collections from dealers as per the set benchmarks • Monitor the outstanding payments on regular basis and take measure to minimize the over dues Contractor Management • Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure • Plan and organize product awareness meets for Contractors during new product launches Customer complain resolution • Investigate and resolve dealer level and customer level complaints within the defined timelines Reporting and Integration • Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required. • Prepare and share reports such as Daily visits report and territory monthly report Essential • Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS) • Minimum of 50% marks throughout education without any backlogs • Graduation must be through a full time course Preferred candidate profile