exim Logistics
Galaxy Surfactants · Navi Mumbai, Maharashtra, India
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Galaxy Surfactants · Navi Mumbai, Maharashtra, India
Position description: To handle EXIM logistics dispatch planning independently. Primary Responsibilities: • Preparation and adherence with dispatch plan in coordination with Planning and Customer Service teams. • Ensure On time dispatches with maintenance of CDI (logistic part) 96%+ • Work in SAP for activities (SD Model) like dispatch planning, execution and shipment updates • Transport management, liaison with transporter/customer for timely vehicle placement and related documentation. • Ensure timely custom clearance for import and export shipment • End to End handling of import shipments • Monitoring shipments in transit and highlight deviation to internal team • Independently execute re-import shipment from customer • Preparation of qualitative monthly MIS for management review • Ideate and participate in cost efficiency projects (CEPs); • Ideate and participate in system (SAP) improvement projects • Primary contact point for Customer escalation • Be a Key Account Manager (KAM) for our service partner (freight forwarder, CHA, transporter etc) • Conduct performance audit for service providers against given KPIs Key Deliverables: • Ensuring Safety and compliance at all levels • Ensuring CDI of >98% for domestic and international • Independently handling export/domestic dispatch planning • Ensure forwarder are meeting KPIs given • Monitoring and enhancing performance of freight forwarders • Participate in CEPs, PIPs for process and system improvements • Preparing and presenting monthly MIS to seniors Required Competencies: • Initiative • Communication • Collaboration • Customer Satisfaction • Team working • Learning on Fly Required Knowledge: • Portal updates and logistic functions • Transport Management • Tanker transportation (ISO/Road tanker) • Export and Import Logistics