Hiring For VRM Channel | | Virtual relationship manager
Kotak Life Insurance · Bengaluru, Karnataka, India
Kotak Life Insurance · Bengaluru, Karnataka, India
Greetings from Kotak Life Insurance!! We are Currently hiring For a Unit Manager in VRM Channel ( Virtual Relationship Manager). If you are interested in sales and want to earn good incentives along with career then share your resume on wp or call on **8767179019** **Location: Bangalore** **Key Responsibilities:** - Handle insurance leads exclusively by conducting calls to sell insurance products, leveraging relevant experience from similar roles in competitor organizations. - Drive insurance sales with assigned customers mapped to the VRM. - Deliver outcomes aligned with key metrics such as NPS, service levels, service quality, and sales performance. - Ensure high-quality communication while meeting productivity and service benchmarks. - Provide a consistent and delightful customer service experience, ensuring timely resolution of queries and issues. - Adhere to information security protocols and quality process standards. - Stay updated and comply with any process-related updates or changes. - Actively implement feedback from Team Leaders, or Quality Analysts to enhance performance. **Job Requirements:** - Minimum educational qualification: **Graduate.** - Employment gaps exceeding one month are not acceptable. - A minimum of one year of tenure in the current organization is mandatory. - Strong conversational and English communication skills are essential.