HCM Implementation Consultant

Job description

JOB ID - IND170632 Click here HCM IMPLEMENTATION CONSULTANT US HR - Technical Implementation Analyst Role Overview The US HR Technical Implementation Analyst is a subject matter expert responsible for the successful implementation, stabilization, support, and optimization of Lyric HCM HR solutions. The role combines US HR domain expertise, technical problem-solving & client delivery, to ensure accurate HR setup, payroll processing, compliance, and client success. Key Accountabilities • Deliver accurate and timely resolution of complex HR and HCM technology issues. • Lead HR implementation activities including configuration, validation, testing, and go-live readiness. • Ensure HR data integrity across Lyric HCM and downstream systems. • Mentor consultants and improve team capabilities through coaching and knowledge sharing. • Identify process improvement opportunities and drive operational efficiency. • Build and maintain client confidence during critical payroll cycles. Key Responsibilities HR Support & Issue Resolution • Troubleshoot and resolve complex HR setup and integration issues. • Manage escalations and provide support during payroll processing cycles, including critical periods. • Prioritize and resolve Jira-based HR incidents and defects. Data Integration & System Expertise • Analyze payroll data flow between HCM and payroll engines (Autopay, PI). • Resolve mapping, interface, and calculation logic issues. • Ensure accurate integration with GL, banking, reporting, and downstream systems. Continuous Improvement • Serve as a HR SME for clients and internal teams. • Provide training and knowledge-sharing. • Analyze trends and recommend process and product improvements. • Support leadership with escalations, workflow management, and strategic initiatives. Skills & Competencies • Deep expertise in US HR setup, payroll processing, tax regulations, and compliance. • Advanced analytical, troubleshooting, and reconciliation skills. • Ability to translate business requirements into HR solutions and configurations. • Strong communication, stakeholder management, mentoring, and collaboration skills. • Proficiency in AI-enabled productivity tools and emerging technologies. Qualifications • 5+ years in implementation, consulting, or HCM/payroll technology. • 5+ years of hands-on US HR setup and troubleshooting experience. • Experience with payroll systems and calculation engines (Autopay/PI preferred). • Strong compliance knowledge. • Education in technical stream: BE / B.Tech / M. Tech / BCS / MCS / etc. Shift : US Shift (East/West Coast)