Head of Strategic Business Enablement, NTAM India

Job description

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: Drive operating model assessment and its evolution across NTAM India to deliver the business’ strategic growth and scale objectives. Play an active role in communicating and influencing the change agenda, including leading the successful implementation and adoption of AI across NTAM India. Provide strategic local leadership across capabilities, including Investment, Product, Risk, Marketing, Research, and Wealth. Ensure strong visibility and presence of NTAM India in the local market and NT. Responsible for attracting and growing talent across NTAM India. The individual will serve as a senior leader, representing the function in governance forums and key decision-making bodies, while influencing strategic outcomes and fostering alignment across stakeholders. Key Responsibilities: Operating Model Evolution • Assess operating models, technology, process, and organizational opportunities and translate insights into actionable roadmaps. • Lead select initiatives, including current-state assessment, and design future-state processes that are standardized, scalable, auditable, and technology-enabled • Lead value discovery and business value mapping initiatives to ensure transformation investments are aligned to strategic objectives and measurable business outcomes. • Develop business cases, define success metrics, and track value realization to ensure transformation investments deliver measurable business and client outcomes. Communication and Stakeholder Management • Build trusted, proactive relationships with global senior leaders by maintaining clear communication rhythms, surfacing insights early, and translating offshore execution perspectives into strategic recommendations. • Influence across a global matrix by framing operating model assessments in terms of business value, risk, scalability, and growth, ensuring recommendations are practical, well-socialized, and aligned with senior stakeholder priorities. • Communicate a compelling AI and technology-enabled change agenda, helping senior leaders understand the “what, so what, and now what” of opportunities to improve productivity, strengthen capabilities, and support business growth. Change Leadership • Influence enterprise-wide change agendas by providing expertise on business process transformation, platform modernization, digital adoption, and organizational effectiveness. Learning and Adoption  • Provide local thought leadership for NTAM India on AI, data, and digital learning agenda by curating relevant trends, use cases, and best practices that can be translated into practical business adoption opportunities. • Partner with global teams to shape and oversee targeted training programs for India partners, aligning content, timing, and audience segmentation to build digital fluency, accelerate AI adoption, and strengthen future-ready capabilities. Thought Leadership • Serve as a senior subject matter expert on Digital Products, Data Platforms, Artificial Intelligence and Asset Management technology, partnering with business, technology and platform leaders to shape future-state capabilities. Change Leadership • Influence enterprise-wide change agendas by providing expertise on business process transformation, platform modernization, digital adoption, and organizational effectiveness. Regional Leadership: • Act as the senior regional leader for NTAM's capabilities in India, providing oversight, connectivity and governance across Product, Investment Risk, Marketing, Quantitative Research, OCIO, Wealth and other investment-support functions. • Serve as the primary India-based partner to global functional leaders, helping shape workforce strategy, operating model decisions, location strategy, organizational design and capability expansion across Non-COO teams. Capability Expansion: • Partner with global stakeholders to identify, incubate and scale new capabilities in India, ensuring alignment to NTAM's growth strategy, future-state operating model and evolving business priorities. Talent Leadership: • Build and sustain a high-performing talent ecosystem across NTAM India by strengthening leadership pipelines, succession plans, capability development, coaching, and employee engagement to support current and future business needs. Promote an inclusive, collaborative, and growth-oriented culture that supports innovation, engagement, and career development across diverse teams. Skills/ Experience Required: • Solid track record Asset Management or Asset Servicing, with broad experience gained ideally within a global asset manager or outsourcing provider. • Highly adaptable leader with the ability to operate across a global matrixed organization and diverse business, investment, risk and ena