Hiring For Principal Consultant Travel and Hospitality
Cognizant · Bengaluru, Karnataka, India - Chennai, Tamil Nadu, India - Pune, Maharashtra, India
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Cognizant · Bengaluru, Karnataka, India - Chennai, Tamil Nadu, India - Pune, Maharashtra, India
Principal Consultant Travel & Hospitality Location: Open to all cognizant present locations across India Role summary: Senior practice leader responsible for building and scaling Cognizant's consulting presence in the Travel & Hospitality sector, with a focus on Hotels and Restaurant/QSR clients, driving both delivery credibility and new business. Key responsibilities • Industry & domain leadership: Bring 15+ years of experience in Hotels or Restaurant/QSR operations, with deep functional expertise across the client's business (operations, guest experience, franchise/property management, back-of-house processes) to advise clients as a genuine industry expert rather than a generalist consultant. • Platform expertise: Bring hands-on exposure to key hospitality-tech platforms Oracle Hospitality (OPERA/PMS) and Kitchen Management/Back-of-House systems to ground client conversations in platform reality and credibly partner with technology and delivery teams during solutioning. • Business development: Lead and win consulting-led engagements — build relationships at the VP/C-suite level, shape proposals and RFP responses, and convert relationships into signed mandates, with a track record of originating (not just delivering) work in Travel & Hospitality. • Thought leadership: Represent the practice externally — publish POVs, speak at industry forums and hospitality/restaurant technology conferences, and build the market visibility that generates inbound pipeline for the practice. • Delivery oversight: Provide senior client-facing leadership on active engagements, ensuring quality and outcomes on flagship accounts while mentoring and growing a team of consultants under the practice. • Practice building: Partner with practice and BU leadership to define go-to-market plays, identify target accounts and prospects, and help build out the broader Travel & Hospitality team as the practice scales.